PinPoint — Support

How to Play

Each round, a city name appears at the top of the screen.
Tap anywhere on the world map to place your pin where you think that city is located.
The closer your pin, the higher your score — up to 2,000 points per round.
Answer faster for a speed multiplier bonus on top of your distance score.
A country hint appears in the final 4 seconds if you haven't guessed yet.
The game lasts 5 rounds. Highest total score wins.

Practice — Play solo against an AI bot. Perfect for learning and warming up.
Bot Match — Challenge an AI opponent at a difficulty that adapts to your skill level.
Random Match — Get matched with a live player from around the world in real time.
Invite a Friend — Share a code and play a private match with someone you know.

Your distance to the correct city determines the base score (0–1,000 pts).
A speed multiplier (0.5× – 2.0×) is applied based on how quickly you answered.
Max possible score per round: 2,000 pts.
Grades: PERFECT ≥ 1,700 · EXCELLENT ≥ 1,200 · GOOD ≥ 700 · FAIR ≥ 350 · MISS below that.

The app crashed — what do I do? Force-close and reopen the app. If the issue persists, contact us below.
I lost my credits or progress. Make sure you're signed in with the same account — all progress is tied to your account, not your device.
Multiplayer isn't connecting. Check your internet connection and try again. If no opponents are available, try Bot Match mode instead.
I didn't receive my verification email. Check your spam folder. You can request a new code from the sign-up screen.
How do I delete my account? Go to Settings inside the app, or contact us below and we will delete your data within 7 days.

Having an issue not covered above? We'd love to help.